Intensive Support Teams

Intensive Support Teams (IST) for people with learning disabilities

Intensive Support Teams provide outreach services across the county. They work with people with learning disabilities who also have mental health needs; this includes behaviours that challenge. The teams consist of nurses, doctors, psychologists, administrators and a social worker in the West. 

The teams provide intensive support to people in their homes and day services. The teams act as a gateway to in-patient services; this means that they will assess people and try to support and treat people where they live first rather than admitting to hospital. Sometimes it is necessary for people to be admitted; in these cases the team will work with the person to facilitate their admission.  The teams also work with in-patient services to expedite discharge from hospital.

The teams work closely with other services for people with learning disabilities in Hertfordshire, for example the Community Learning Disability Team in Adult Care Services and the Community Health Team and Mental Health services which are both part of Hertfordshire Partnership NHS Foundation Trust.

The teams provide time limited intensive support which is negotiated and agreed with the person with learning disability and/or their carers.  This is a flexible service with the core hours of business being Monday to Friday 9am to 5pm ; however the teams will also support people outside these hours and at weekends as and when necessary.

Referrals can be made directly to the teams by the Community Learning Disability Team, Crisis Assessment & Treatment Team and LD Services in the Trust.

Locations of Intensive Support Teams

IST West Nascot Lawn, 92a Langley Road, Watford, WD1 4PJ

Tel: 01923 650030    Fax: 01923  244753

IST East & North Hitchin Hospital, Talbot Street, Hitchin SG5 2QU

Tel: 01438 314333 ext 3364   Fax: 01438 781354.

305 Ware Road, Hailey, Hertford SG13 7PG

Tel: 01992 705850    Fax 01992 471920.