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Our CQC rating

In May 2019 Hertfordshire Partnership University NHS Foundation Trust became one of just five mental health and learning disabilities NHS trusts in England to be rated outstanding by the CQC.

Staff celebrating outside Kingfisher Court near Radlett

The Trust responsible for mental health and learning disability services for people of all ages in Hertfordshire, Buckinghamshire, Essex and Norfolk received an overall outstanding rating from the Care Quality Commission.

Following visits made to many of Hertfordshire Partnership University NHS Foundation Trust’s sites during February and March 2019, the CQCconcluded that it is now one of just five mental health and learning disabilities NHS trusts across the country to achieve this highest possible rating – and the only one to do so in the East of England.

The Trust’s chief executive, Tom Cahill, said:

“This is a fantastic achievement for everyone working for the Trust. We have been on a journey to make sure that we had great people delivering great services – and today’s inspection report from the CQC shows the amazing progress we have made.  Of course, there is more that we need to do because that’s always the case.  The challenge now is to make sure our service users and their carers continue to receive outstanding care at a time when demand continues to grow.”

Dr Lynne Wigens, Chief Nurse for NHSE England and NHS Improvement – East of England, said:

“I am delighted to see the efforts of the team at Hertfordshire Partnership University NHS Foundation Trust have resulted in an ‘outstanding’ rating from the CQC. Achieving this highest rating is a real testament to the hard work of all the trust’s staff and its leadership, and will provide confidence and reassurance to the patients and community in the standards of care provided.”

In its inspection rating, the CQC rated Hertfordshire Partnership University NHS Foundation Trust as being outstanding for care and being well-led, and good for safety, responsiveness and being effective. Of the 11 services that have now been inspected by the CQC, seven are good and four – i.e. over a third – are rated as being outstanding.

The Trust’s full inspection report can be found by clicking here

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