Our strategy - Good to Great
Good to Great – Our 5-year strategy 2016 - 2021
This is an exciting and challenging time to be setting out on the next phase of our journey. It comes on the back of significant changes to our services through a five year transformation programme leading to a ‘Good’ rating from the CQC in 2015 and an 'Outstanding' rating in 2019.
In moving towards achieving our vision for Great Care and Great Outcomes over the next five years we will focus on the four linked areas shown in the diagram below.
This is because we know that ‘Great Care and Great Outcomes’ are delivered by ‘Great People’ supported by a ‘Great Organisation’.
A 'Great organisation' is one that creates the conditions for everyone to deliver, or support the delivery of, the very best care – embracing the principles of collective leadership, constantly learning and improving for the benefit of those we serve.
We also know that no matter how good we are as HPFT, what is important to the individuals we serve goes beyond our four walls. To achieve together what really matters to service users and their families we must have ‘Great Networks and Partnerships’ with others involved in their care, support or treatment.
"I always put the service user at the heart of everything I do"
Staff Nurse, Chenara Peters, talks about what great care means to her.