Service users

Welcome to Hertfordshire Partnership University NHS Foundation Trust. We want you to have the best possible experience when using our services and feel supported throughout your treatment.

Our kind and welcoming team of staff are dedicated to your wellbeing and to ensuring that you get the best outcome. Whilst you are with us you will receive a high standard of care and we will involve you at every stage to ensure that we are meeting your needs.

In this section of the website, you can find information that will help you through your diagnosis, treatment and recovery.

"I had such a positive experience"

Service user, Maria, talks about how HPFT helped her to come to terms with her illness and about her journey to recovery.

As a service user you can play an important part in helping us to improve and develop our services. We want you to tell us about your experiences and to make suggestions as to how we can improve. We will listen to any concerns you raise and ensure that they are handled in a professional and timely manner.

We look forward to being part of your journey to recovery.