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Safeguarding adults

We are committed to safeguarding the welfare of all adults. Adult safeguarding can apply to anyone over the age of 18 years who:

  • has needs for care and support.
  • is being abused or is at risk of experiencing abuse or neglect.
  • who cannot protect themselves from abuse or neglect.

Everyone has the right to be safe, to be respected and to be heard. Everyone can play a part in making this happen. If you see something, say something – safeguarding is everybody’s business.

How to raise a concern about abuse and neglect

In an emergency you must dial 999 for the police and/or ambulance service.

For non-urgent situations of abuse or neglect, the service you need to contact depends on the area where the adult lives.


For anyone with ill mental health please telephone HPFT Single Point of Access on Tel: 0800 6444 101 Email: hpft.spa@nhs.net.

For anyone else please use:

 Tel: 0300 123 4042 (24 hours a day)
For further information go to  Hertfordshire Safeguarding Adults Board website

Tel: 03452 66 66 63 
For further information go to Essex Safeguarding Adults Board website

Tel: 0344 800 8020
For further information go to Norfolk Safeguarding Adults Board website

Tel: 0800 137 915
For further information go to: Buckinghamshire Safeguarding Adults Board website

Wherever possible, involve the person at risk in decisions about reporting a safeguarding concern. 

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