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Alternative crisis services and support information

Alternative crisis support provided by Herts Mind Network

Herts Mind Network crisis services provide emotional support, advice and information if you are feeling distressed and are in crisis. 

The  NightLight Crisis Helpline team is here for you from 7pm to 1am, every day of the year. 

The Nightlight Crisis Cafes* are open from 6pm to 11pm weekdays and from 3pm to 11pm weekends (Watford & Ware). 

NightLight Overnight Beds* at (Hemel Hempstead) are available on Friday, Saturday, Sunday and Monday nights, for those who need to stay overnight.

* Please note that face to face visits and overnight stays are currently operating by appointment only.

If you want to speak to Herts Mind Network crisis services on the phone, or if you would like to see them, simply call anytime between 6pm (3pm weekends) and 1am on: 01923 256391

If you are already using our services

If you are already receiving support from us and need help please contact:

Your care co-ordinator on the number provided to you or if you need help in the evening, weekend or bank holiday call 0800 6444 101. 

Email: hpft.spa@nhs.net for non-urgent enquiries  

For a range of self-help information please click here

Alternative Contacts

Samaritans Tel: 116 123, 24 hours a day, every day

Sane out of hours helpline Tel: 0300 304 7000 from 4.30pm - 10.30pm every day

Most referrals to our services are made by GPs

If you are experiencing mental health problems and need help please speak to your GP (family doctor). They will discuss the issues you are facing and refer you to our services, if appropriate.

To register with a GP in your area go to www.nhs.uk

For mild to moderate mental health issues

Our Wellbeing Service offers short term support to people with mild to moderate mental health issues such as depression and anxiety. Please click here for more information about the service,  see our a range self-help materials and find out how to refer yourself to the service.


Drug and Alcohol Services

If you or someone you know is struggling with drug or alcohol or if you feel you/they may need support, there are resources and organisations that can help. Please follow the links below to access further information.
Free Drug and Alcohol Services 

CGL Dual Diagnosis Leaflet


Patient Advice and Liaison Service (PALS)

If you are using our services but have an issue, query or complaint and don't want to speak to your care co-ordinator, contact PALS

Tel: 01707 253916 Monday to Friday 9am - 3pm

Email: hpft.pals@nhs.net 



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