Alternative crisis services and support information
Alternative crisis support provided by Herts Mind Network
Herts Mind Network crisis services provide emotional support, advice and information if you are feeling distressed and are in crisis.
The NightLight Crisis Helpline team is here for you from 7pm to 1am, every day of the year.
The Nightlight Crisis Cafes* are open from 6pm to 11pm weekdays and from 3pm to 11pm weekends (Watford & Ware).
NightLight Overnight Beds* at (Hemel Hempstead) are available on Friday, Saturday, Sunday and Monday nights, for those who need to stay overnight.
* Please note that face to face visits and overnight stays are currently operating by appointment only.
If you want to speak to Herts Mind Network crisis services on the phone, or if you would like to see them, simply call anytime between 6pm (3pm weekends) and 1am on: 01923 256391
If you are already using our services
If you are already receiving support from us and need help please contact:
Your care co-ordinator on the number provided to you or if you need help in the evening, weekend or bank holiday call 0800 6444 101.
Email: firstname.lastname@example.org for non-urgent enquiries
For a range of self-help information please click here
Live webchat service
If you'd prefer to speak online, click on the SPA red button here. This service is available Monday-Friday, 7am-7pm.
Samaritans Tel: 116 123, 24 hours a day, every day
Sane out of hours helpline Tel: 0300 304 7000 from 4.30pm - 10.30pm every day
Most referrals to our services are made by GPs
If you are experiencing mental health problems and need help please speak to your GP (family doctor). They will discuss the issues you are facing and refer you to our services, if appropriate.
To register with a GP in your area go to www.nhs.uk
For mild to moderate mental health issues
Our Wellbeing Service offers short term support to people with mild to moderate mental health issues such as depression and anxiety. Please click here for more information about the service, see our a range self-help materials and find out how to refer yourself to the service.
Patient Advice and Liaison Service (PALS)
If you are using our services but have an issue, query or complaint and don't want to speak to your care co-ordinator, contact PALS:
Tel: 01707 253916 Monday to Friday 9am - 3pm