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Single Point of Access (SPA) 24/7 Mental Health Helpline

Herts residents of all ages, including carers, GPs and other professionals can contact our 24/7 Single Point of Access (SPA) Mental Health Helpline team at any hour of the day or night, 365 days a year. The team can provide support for Herts residents who are experiencing a mental health crisis, need some mental health support or just want to talk on:

  • Freephone 0800 6444 101 or
  • NHS 111 and select option 2 for mental health services
  • If they are seriously ill or injured, dial 999 for the emergency services.

Live Webchat Service

For people who prefer to chat online, our live webchat service is available Monday - Friday between 7am-7pm. By clicking on the red circle on our website at: www.hpft.nhs.uk/ you can live chat online with a member of the helpline team. You will need to provide name and date of birth details, as well as a contact number and postcode.

Email: hpft.spa@nhs.net for non urgent enquiries

Our Head Office address

Hertfordshire Partnership University NHS Foundation Trust
The Colonnades
Beaconsfield Road
Hatfield
Hertfordshire AL10 8YE

Tel: 01707 253800

Freedom of Information

We are committed to providing information and communications as specified by the Government's Freedom of Information Act 2000. 

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