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Single Point of Access (SPA) 24/7 Mental Health Helpline

Herts residents of all ages, including carers, GPs and other professionals can contact our 24/7 Single Point of Access (SPA) Mental Health Helpline team at any hour of the day or night, 365 days a year. The team can provide support for Herts residents who are experiencing a mental health crisis, need some mental health support or just want to talk on:

  • Freephone 0800 6444 101 or
  • NHS 111 and select option 2 for mental health services
  • If they are seriously ill or injured, dial 999 for the emergency services.

Live Webchat Service

We are currently experiencing technical difficulties with our Live Webchat, we hope to restore this service as soon as possible. Please email  hpft.spa@nhs.net for non urgent enquiries

Our Head Office address

Hertfordshire Partnership University NHS Foundation Trust
The Colonnades
Beaconsfield Road
Hatfield
Hertfordshire AL10 8YE

Tel: 01707 253800

Freedom of Information

We are committed to providing information and communications as specified by the Government's Freedom of Information Act 2000. 

Media enquiries

For media enquiries during office hours and out-of-hours, please click here

PALS and Complaints 

To raise a concern or send us a complaint click here.

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