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About us

We provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Norfolk and North Essex. We employ over 3,500 staff who deliver these services within the community as well inpatient settings.

We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services and medium and low secure learning disabilities services.

We have operated as a NHS Foundation Trust since our authorisation in August 2007. This gives us opportunities to further build upon and improve the services for our community. Benefits include a stronger involvement with local communities through our members and Council of Governors and the ability to borrow finance to support our capital investment programme.

Our work is driven by a very strong set of values. We provide services which make a positive difference to the lives of patients, service users and their carers, underpinned by choice, independence and equality.

We offer a high quality service and are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission (CQC). Click here for more information. 

In our last staff survey we were particularly delighted to say that the Trust achieved highly for the theme of safety culture. Increasing numbers of our staff said that the values of the organisation were discussed as part of the appraisal process and once again we scored highly on staff recommending the Trust as a place to work and as a place to receive care. 

Our partnerships with other organisations are very important to the way in which we work. We play a full part in the local health and social care economies by promoting greater integration between mental and physical health and social care. These include:

  • Local authorities and commissioners. We work closely with our local commissioners. Our largest contract involves working with East and North Hertfordshire CCG, Herts Valleys CCG and Hertfordshire County Council to deliver integrated health and social care services
  • Being a University Trust, with close links to the University of Hertfordshire, providing excellent learning and development opportunities for staff, as well as strengthening clinical research
  • Our participation in the Hertfordshire and West Essex Integrated Care System (ICS), enabling us to work more closely with our partner organisations to improve the services we provide by managing people's health and social care needs together
  • Our regulatorsNHS England and the Care Quality Commission

To download a copy of our Constitution click here

 

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