Contact Us

Our head office is at 99 Waverley Road, St Albans AL3 5TL

Our main phone number is (01727) 804700

If you need to talk about an urgent mental health problem please click here to contact the Single Point of Access

Membership Office: (01727) 804442

Media enquiries only: (01727) 804791

Out of hours media enquiries only: 07825 356601

Freedom of Information enquiries: foi@hpft.nhs.uk

For information on our services please click here

To make a complaint, or send us a compliment about our services, please write to the Customer Relations Team (or the Chief Executive) at HPFT, 99 Waverley Road, St Albans  AL3 5TL or phone (01727) 804705
You can also email complaints@hpft.nhs.uk  or
complete the online Complaints and Compliments form 

For more information on making a complaint please click here

Patient Advice and Liaison Service (PALS): (01727) 804629  
Our PALS service  is open between 9.00am and 4.00pm Monday to Friday. At all other times you can leave a message on the PALS answering machine, and you will be called back as soon as possible.
You can also email PALS: pals.herts@hpft.nhs.uk