Contact Us

If you need to talk about an urgent mental health problem please call 0300 777 0707 to contact the Single Point of Access  or click here  for more information.

Our head office is at 99 Waverley Road, St Albans AL3 5TL

Our main phone number is (01727) 804700

Membership Office: (01727) 804442

Freedom of Information enquiries:

For media enquiries, either during office hours and out-of-hours, please click here

For information on our services please click here

To make a complaint, or send us a compliment about our services, please write to the Customer Relations Team (or the Chief Executive) at HPFT, 99 Waverley Road, St Albans  AL3 5TL or phone (01727) 804705
You can also email  or
complete the online Complaints and Compliments form 

For more information on making a complaint please click here

Patient Advice and Liaison Service
(PALS): (01727) 804629  
Our PALS service  is open between 9.00am and 4.00pm Monday to Friday. At all other times you can leave a message on the PALS answering machine, and you will be called back as soon as possible.
You can also email PALS:

To contact the finance department please email

To comment on this website, or to request general information, please email