Listening to our people

Along with the national NHS Staff Survey we have put in place a range of channels for ensuring that senior leaders listen to staff at every level in the Trust and respond to what they are telling us. These include:

• A quarterly Pulse Survey, based on the National Staff Survey questions. The Pulse Survey shows a 30% improvement in the scores over the last three years.
• The Big Listen event at our Head Office and Local Listen events which have taken place in Buckinghamshire, Essex and Norfolk. The Big Listen and Local Listen events are open to all staff in the organisation. They provide the opportunity for the Executive Team to hear the staff views on key topics and priorities, so that we can act on staff suggestions to improve the way we do things.
• The Senior Leaders’ Forum brings together the top 70 leaders from across the organisation on a regular basis throughout the year.
• The Chief Executive holds breakfast meetings, approximately bi-monthly, inviting different groups of staff (including Consultants, Student Nurses, Social Workers and HCAs).